Functionality to suite

The largest ITM members operate Frameworks making it a key contributor to the group’s success. ITM drives the development of Frameworks to meet the unique needs of the NZ hardware market space including integration into key estimating packages. ITM members collectively processing in excess of $200 million in sales revenue annually through Frameworks.

Sterland has invested into Frameworks to make available several key functions that any ITM member store can utilise, including:

  • ITM ‘s store charge-back system
  • ITM’s Priority card
  • OneAccount
  • Common stock file with ITM codes
  • Integration to SPS Commerce


Case Study

Western ITM has been a Sterland customer for over 20 years and we are now embarking on the migration of our business to the Frameworks solution. We operate multiple company and branch set ups and Sterland has always supplied in their software a flexible and extensible solution to meet these requirements. Frameworks delivers efficiencies for our teams with easy access to information and the ability to complete processes productively. Over the years Sterland’s has always provided the support and experience to help our business grow and compete in our chosen markets.

Dawne Mihaere, CEO, Western ITM